What do I do first?

You must first register with us and create an account and/or login ID. If you have a login ID with another school that uses Membership Toolkit, your mail likely will be recognized. 

Why can’t I see everything on the website?

You will still need to log in and update your family's student/parent information. Once you log in, all aspects of the website will be visible to you. Using this type of login system provides us with greater security to anyone outside of Frankford PTA. 


Tip: If you are still experiencing issues, please check your internet browser. Our website works well with Internet Explorer, version 8 or later, Google Chrome, Safari, and Firefox.

What if I cannot be at schedule pickup?

You can obtain your child's schedule using the Parent Portal after Plano ISD opens the website for the current school year.


There are a couple of options to pick up your orders:

  • Place your order online, print your receipt, and give written authorization on the receipt for a friend to pick up during the schedule pickup times (times are TBD). 
  • Plan to arrive during the second pickup day (date/time TBD). 

I want to pay by check, not by credit card or TransFirst. 

We do accept checks. If you wish to pay by check, please place your order and mail your check to the school.


Attn: Frankford Middle School PTA

7706 Osage Plaza Parkway

Dallas, TX 75252

My credit card is not working when I try to check out and I know it is a valid card.

Occasionally, there have been a few instances where TransFirst will not accept a person’s credit card.  Your options are to either check out using another credit card or pay by check.

I don’t want to support the PTA and purchase my school supplies through the PTA.

Please check at the front office of the school for a school supply list. The supplies provided in each grade level basic supply pack are what were requested by the teachers.

I have Art class the during the second semester. Can I wait until then to purchase the necessary supplies?

The Frankford PTA school supplies sale is open only at the beginning of the school year. We recommend that you order your Art supplies now, even if you have Art class during the second semester. 

I have athletics during the second semester, but not during the first semester.  Do I need to buy athletic practice wear now?

Athletic practice wear is available all year long. 

I did not receive an emailed receipt.

Check your cart to make sure it is empty. Keep clicking until your order says it is complete.

Who can I contact with further questions?

Contact us at Ask@FrankfordPTA.org or contact the Board Members in charge of the specific item or event directly at Our PTA - Contact Us.


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